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Let our experts take care of solving your social media problems, we have helped more than 23,000 happy clients.
Why to choose Cybernetips
Social networks have become part of our lives, as users we never expect to lose our accounts due to hacking or banning, it is totally frustrating not to have someone who understands us and can solve our problems, here are some reasons why Cybernetips is the place perfect.
Best support
Our Mission
Our Process
Our Team
Your entire life on a social network, we do this for you!
CYBERNETIPS LLC.
Social Networks support
How we work?
Cybernetips is the first company in the world providing solutions to incidents on social networks, we have different methods to resolve technical problems, hacking or permanent disabling, here we show you some of our processes.
Technical Process
Our technical team has more than 10 years of experience solving social media problems, we apply all possible methods to help us recover your hacked or disabled account.
Direct Process
This is a special process that we put at the disposal mainly of companies and public figures whose social networks are important for both the community and the affected person. We have access to panels and emails for direct help with META.
Lawsuit Process
Our legal processes consist of small claims through different channels ranging from legal teams to consumer protection entities, helping our clients to be seen by META and for them to make a better decision about your case.
Common questions
Your questions answered
How much does it cost to resolve a problem at cybernetips?
Each case is different and the costs will be evaluated according to the complexity or the process involved in finding a solution.
Do I have to pay in advance to receive assistance?
Our company does not charge an advance fee, only if the case involves some type of investment, the client will be asked for an advance of a maximum of 25%.
What guarantees me that I won't continue having problems?
Social media problems can appear at any time, that is why cybernetips created the first social media insurance where we assist you for 1 full year without additional costs.
Why can cybernetips solve my problem?
Cybernetips offers a direct service with the client and from our experience we know very well what you are going through, understanding you helps us find the right solution.
Why can't META solve my problem?
Understand that META is a company with millions of users and receives thousands of help requests daily, which is why its support capacity is very limited and many processes are robotic, preventing the user from being understood and finally leaving them with no option.
How long will it take to solve my problem?
The time will be estimated according to the complexity and the process that the case entails, in technical terms the process takes up to 15 days, in direct terms 7 to 30 days and legal terms can last up to 6 months.
Why do they need my private data to solve my problem?
Our technicians require some private information to be able to represent you in the processes we carry out, but we guarantee that Cybernetips will not save your private information, once we resolve your case it is completely eliminated.
Why should I pay to receive help?
We are a properly formalized company, we have more than 50 remote and internal employees, so your payment will help us continue to exist and be able to help more people on social networks.
Connect with us
If you have an emergency with your networks, do not hesitate to contact us, we will respond so quickly that your assistance experience will be incredible.